Terms of service

Welcome to The Divine Hair Collective! These Terms of Service govern your use of our website www.briadivinehair.com and the purchase of our products. By accessing or using our site, you agree to comply with these terms.

1. General Terms

  • The Divine Hair Collective, LLC reserves the right to update, modify, or change these Terms of Service at any time without prior notice.
  • By using this website, you confirm that you are at least 18 years old or have parental consent to make purchases.
  • Any violation of these terms may result in the termination of your account or restriction from future purchases.

2. Order Processing & Shipping

  • Processing Time: All orders are processed within [1-2 business days] (excluding weekends & holidays).
  • Shipping Time: Standard shipping takes approximately [3-7 business days] depending on location.
  • We are not responsible for delays caused by the shipping carrier, incorrect addresses, or unforeseen circumstances.
  • Tracking information will be provided once your order has been shipped.

3. Product Availability & Pricing

  • Prices are subject to change without notice.
  • The Divine Hair Collective reserves the right to refuse or cancel orders due to pricing errors, stock availability, or fraudulent activity.
  • All sales are final, and we do not allow order cancellations once they are placed.

4. Payment & Security

  • We accept major credit cards, PayPal, Afterpay, Klarna, ShopPay, and other approved payment methods.
  • Your payment details are securely processed through Shopify’s encrypted payment gateway to protect your information.

5. Return, Refund & Store Credit Policy

Due to the nature of our products, ALL SALES ARE FINAL. We do not offer refunds under any circumstances. Please review our Return & Store Credit Policy below for more details.

6. Limitation of Liability

  • The Divine Hair Collective, LLC is not responsible for any allergic reactions, improper use of products, or dissatisfaction based on personal preferences.
  • We do not guarantee that colors, textures, or patterns will appear exactly as displayed on your screen due to monitor settings and lighting differences.

7. Intellectual Property

  • All content on this website, including images, text, logos, and branding, is the exclusive property of The Divine Hair Collective, LLC.
  • Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

8. Contact Information

If you have any questions about these Terms of Service, please contact us at:
📧  info@briadivinehair.com

By using our website and purchasing our products, you agree to these Terms of Service.